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Next Generation Solutions (NxGn) provides services that ultimately lead to innovative websites, database systems, and applications deployed and maintained in your environment. We are located in Boston, MA 02131 and have been in business for over 20 years. We will handle everything from the building of your machine right on up to deployment and training on the solution. It's not often that we do build a machine as prices of built machines are very reasonable but we can if necessary and since the first thing we usually do is wipe the OS from the machine it's a good option.
Much or our work is based on free and open source operating systems, database systems, and a variety of web based solutions. We add these to whatever machine is chosen to host them. We will develop any applications that may be needed to access, update, or create new data records or content using the Xojo cross platform development tool. We will install the completed solution into your network and then do any training or follow up support.
Websites are generally hosted on a high quality, high performance hosting service.
All of our work "does something". To understand it you should ask for a discussion on what you're considering and we can show you what we've done. A typical website design studio might show a portfolio of their work. Our work is much more than what meets the eye.
Simple is not powerful, powerful is not simple.
From years of experience, Duane Mitchell
Contact us to discuss your project.
FAQ
Below are some frequently asked questions as well as some useful information.
Our primary form of contact is email. Describe your issue if it's not to complicated. Otherwise just ask for a phone call. We will reply to the email within an hour, usually a few mintues, and we will schedule a phone call at a mutually convenient time. If it's an emergency then use the phone.
Common Queries and Questions
- Do you use screen sharing? Yes, the time saved by not having to make on site visits is dramatic. We use a variety of online tools for support, training, demonstrating, and progress viewing.
- Is our website online during development? For the most part no. We develop your website on our in-house server. We can give you a link to it and it will be viewable but only while the computer is on.
- Can we update our website ourselves? Yes, we build your site with an easy to use content management system.
Travel time is a cost of doing business. Once a project is underway we understand the need for face to face meetings to get a better understanding of the unique circumstances we're dealing with. However, for the early meetings through to proof-of-concept or early design proofs there is no lack of effectiveness in using various sharing tools. As such we do not generally meet in person at the onset of a new project.
Founded by Duane L. Mitchell, Next Generation Solutions (NxGn) began in 1991 as a Macintosh consulting company focused on providing services to the graphic arts industry during the desktop publishing boom. With experience in all phases of this business from production to accounting NxGn focused on workflow automation with AppleScript and accounting applications. In the mid 1990's digital asset management arrived in the form of Windows NT server technology. Partnering with systems integrators NxGn worked with companies all over the US including Ralph Lauren/Polo, M&M Mars, Kimberly-Clark, Sony Music, and many more to provide comprehensive digital asset management systems. Windows 95 was launched in, well, 1995 taking a much of Macintosh based business systems in the process particularly accounting solutions. Meanwhile, workflow automation continued to be of interest in several areas of grahics including catalog publishing.
Digital Asset Management (DAM) continued to grow as a vertical market for software developers with many products arriving on the scene. All these products were Windows server technology based thus driving NxGn to enhance its skills with Windows technologies. This started a round of both Macintosh and Windows certifications with a growing focus on traditional IT issues including A+ machine repair, networking hardware and software issues, and security.
Mac OS X introduced Unix into the technology equation. In the early part of the 2000 decade Linux became a more stable viable alternative to Windows technologies but only in certain well defined roles. Database and website services were two solutions that the Linux OS excelled at. The free and open source combination of Linux OS, Apache web server, Php programming, and the MySQL database system dominated the internet at this time.
At one time a company faced a choice of which platform to purchase as the desktop OS of their organization. It mostly came down to Windows or Unix with the occassional Macintosh system in the decision mix. Application developers such as Adobe and Microsoft had already begun cross platform development beginning with the introduction of Windows 95. The Macintosh held on tenaciously to its market share in the graphics related technologies. The internet began to blend all these platforms together beginning with broswers and online or cloud solutions. NxGn, recognizing this shift, began offering website development services using open source solutions such as WordPress, Drupal, and Joomla.
Over the past 8 years NxGn has been shifting its focus to website development, client-server database development, Linux OS based solutions, and cross platform application development. Most of our work involves free and open source solutions which don't cost anything to install. During the course of its 20+ years NxGn has successfully developed, managed, and deployed many solutions. Some of these included training by setting up an inhouse classroom. NxGn takes full responsibility for the conception, development, testing, deployement, and training for any project they take on.
Pleases contact NxGn for details on any area of their expertise that may be of interest to you.
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Still Have Questions?
Get direct access to the team via phone, email or live chat.
We are readily available to discuss any issue. The best way to contact us is by email. Send an email, tell us when you're free to take a phone call, and we'll get in touch. You can also get in touch by phone or by live chat.
Telephone Support
Telephone support is provided on a scheduled basis. It's simple, just send us an email describing the issue and we will get back to you asap. This allows us to switch gears from whatever we're doing at the moment, research your issue, and make good use of both our time and yours to deliver a solution.
Ticket System
For current clients we offer a ticketing system by which they can track any issue they submit.
Online Live Chat
We are always online on Skype. Once you become a client we will give you our Skype ID and you will find us there. In working with us through Skype we would appreciate the courtesy of sending up a preliminary Skype "ping" to let us know you want our attention and a brief description of what it is about. We will clear our decks and get back to you asap with a solution.
Downloadable PDFs
For the more complex solutions that need it we can include documentation in the form of PDF's or video tutorials. Please discuss this with us early on in the project so we can budget for it.
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